Yes,we can send you samples.Normally for cheap models,we can offer free samples,but customer should bear the shipping cost.
For samples which we have charged sample cost,we will return the sample cost to our customer when the mass production order confirmed. For customised samples like customise product color or package,the sample cost will not be returned.
Q:How much is the product?
Pls send full detail inquiry to our sales department(firstname.lastname@example.org).Include Quantity,Logo printing,Package.
Q:How I can place an order?
1>Contact with our sales team 2>Tell our sales team details,get the quotation and confirm the price. 3>Our sales will do PI for you. 4>After PI confirmed,customer should arrange payment to MiBA. 5>Proceed with Producing. 6>Ship the products to customer.
Q:Do you have MOQ?
Yes,Normally our MOQ is 100pcs,for some special models,MOQ is 500pcs. But your demand is very few,you can also contact our sales stuff,we will do our best to support you. email@example.com
Q:What kind of files should I provide to customise the product with my logo?
To print a logo or design on a product you will need to send us a file in vector format, which, unlike other formats, always guarantees clear printing and high-quality results. Vector files are named .pdf, .eps and .ai.
Q:What is a vector file?
Vector files are graphic images that can be used in any size and without any loss of quality or increase in weight. This is why they are ideal for printing logos or illustrations. You can recognise vector files because they are named .pdf, .eps and .ai. Company logos are usually created in vector format, since it is suitable for all uses. If you do not have a vector file, please contact our staff by e-mail at firstname.lastname@example.org for support.
Q:Do you ship worldwide?
Yes,our products are shipped all over the world.
Q:How to ship the goods?
There is two methords to ship goods. 1>By air/express If customer has their own forwarder,we can send goods by customer's forwarder. If customer don't have forwarder,we can quote the best shipping cost to our customer by our forwarder. Our forwarder has been cooperate with us more than 5 years.It is very safe. 2>By sea We support FOB Term and EXW term.We can help to send goods to customer's forwarder's warehouse. If customer don't have forwarder,then we can help to quote best shipping cost to our customer by our forwarder.
5.After sale service
Q:I received the goods,but it is damaged.What should I do?
If you received a damaged goods,pls take pictures of all the cartons before doing anything on the cartons,especially pls DO NOT OPEN the carton before you have taken the photos of the carton boxes. Pls take picture of all sides of the cartons. Then open the carton boxes to check if there is any damage on the products,and take photos. After that,pls contact our sales stuff for support.
Q:I received the goods,but many individual box are damanged,what should I do?
Normally MiBA will put 3% spare parts for individul box,if some box damaged,customer can change it by themself instead of re-order the boxes.
Q:I received the order but it is incomplete. What should I do?
If you received the order but it is incomplete,pls contact our sales stuff for support.
Q:What if the products we have ordered has problem? and what about warrenty?
Our warrenty term:1 year. If any quality problem,pls contact our after sales service stuff:email@example.com
1. 6000 Square Meter factory,with build in Mould openning department,Designing development department,We offer one stop production service. 2. Stable and strict quality control.Help your brand grow healthily and fastly. 3. Professional service,understand your points clearly,save the communication time. 4. Innovative team,help customer to bring good idea for products. 5. High Efficient management.From order confirm to shipping,all are run in a fastest way.
MiBA's aim is to be your the most reliable parter and biggest back support in China and help our customer grow faster and stronger. MiBA's main Market: Europe,North America,South America,Southeast Asia/Mideast,Africa,East Asia(Japan/South Korea),Australia
MiBA's Shipping information FOB Port: Shenzhen Lead time: 3-5days for making sample,15-30days for mass production,depending on quantity and complexity of the order.
MiBA's Payment Details Payment Method: Telegraphic Transfer in Advance(Advance TT,T/T),Paypal,West Union
30% deposit when order confirmed,balance before shippment.
MiBA's Contact Information Address: No.602,BldA Shanhai Building,Bantian Street,Longgang District,Shenzhen City,Guangdong Provice,China Post code: 518129 Homepage Address: www.mibachina.com
Contact Person: Eva Email:firstname.lastname@example.org
Tel:+86 755 8482 2731 Direct line:+86 188 2439 2631